What are the best aspects of a good website?
Your customers want a good experience but maybe they are not aware of what makes your site a good read. Its easier than you think.
Give your visitors something they can chew on, but dont leave them hanging. They need important information so they can meet there needs and call you to fix the problem. Make sure your front page has a phone number on it, or make the contact area easily found. People when browsing websites follow a pattern, usually in a form of an F. This Study shows how this is done, from Wichita University study.
Is all your information in the appropriate areas so a visitor can scan it quickly and efficiently? Do you have bullet points, small paragraphs and pictures?
Show your Business Personality
Its important to show what you are about, give an about us statement that is honest. People want to trust you and your company. Dont forget to give your company an Our Team page, maybe with pictures and a small bio.
Immediate Customer Service
People like service, and this includes your instant response from an email or a request for service online. You can add a request for service email response form on your website that will be able to email you with the appropriate information needed to complete the transaction.
Some of the information as follows will help you cater to your customers appointment.
- Date and time requested
- Phone number
- A field to pay for the appointment(make drop down menus with different rates)
The first impressions of a website is important too, use high quality images and complimenting colors.
67% say that they’re more likely to buy a product or service
from a mobile-friendly site
48% said that if a site didn’t work well on their smartphones,
it made them feel the company didn’t care about their
36% said they felt like they’ve wasted their time visiting sites that don’t work well on their mobile devices.
Are mobile apps helping restaurants?
Some of the questions that businesses have about mobile apps are the same.
“We don’t see the need for an app”, As a restaurateur, do you have the same thought process?
There are alot of ways a restaurant can increase business, but a mobile app is one of those implementations that a restaurant cant afford not to have.
With all the features, the efficiency and profitability of an app is too good.
An app can help generate more revenue and also can help with running it more smoothly.
When people are on the go they will usually search for a mobile app for a restaurant. Consumers were surveyed and they found out that over 80 percent of them searched for a mobile app and 92 percent of them searched via web browser from a PC. So whats the big deal? Well statistically restaurant searches outperform any other industry, including hotels, and retail outlets.
As a restaurant owner it only makes sense to utilize an app for your business, the bottom line the mobile trend is only going upward and the projections for mobile use is predicted to increase way into 2020.
Apps are being increasingly created for the service industry today. Apps are popping up everywhere, because there is one thing for sure, people are using the smartphones every day,its an epidemic.
There are many advantages to using an app for your restaurant
1. Its convenient
2. Reservations can be made.
3. Customers can easily order online
( Payment platforms are making it easy for money transfers)
4. Synchronization with social media
5.Synchronization with Dining platforms
6. 6 Billion Smartphones by 2020